It's important to ask the right questions when hiring a DJ.
Over the years, the Custom Dj Company have received hundreds of smart questions from clients planning their events. Below we've addressed some of the most popular ones. If you have a question that's not answered here, please contact us here for a no obligation quote. We will send a response quickly.
What sets your DJ Company apart from others?
We focus is on the satisfaction of our customers. We take personal pride to make sure that we meet all of your needs and to give YOU a worry free event. Auckland DJ hire is made up of a group of professional DJ’s, who have had many years of experience in Clubs and Mobile work; have a professional work manner; are reliable; have the music selection; and most importantly are able to read and play to any crowd and play what you WANT.
We Also can do talior made packages to suit your budget from small to full scale audio visual production down to hiring uplights or a simple sound system for your DJ or Band!
Who are your DJs?
Our are comprised of seasoned performers who have an enormous amount of DJ entertainment experience in the Entertainment Hospitality Industry . Relative to the amount of events and functions at which we perform every year, our staff is rather small. This is by design; having fewer DJs allows us to keep the quality of our performances very high. And because we don't have a lot of DJs, each one is constantly performing, which keeps their skills sharp at all times.
I'm going to need a lot of guidance as I plan my event. Can you help?
One of the most important services we offer, which is part of every tolaired entertainment package, is the assistance of our coordination staff. We'll help you carefully plan every detail and work along side with the venue, your event planner etc.to make sure your event is perfect!
How far in advance should I reserve my date?
We generally begin booking wedding dates anywhere from two to eighteen months in advance. Since we can only perform at a limited amount of receptions per weekend, we strongly recommend that you contact us as soon as possible to check on the availability status of your date. By the same token, if for some reason you find yourself in a situation where you need a DJ last-minute, please call us. We'll make every possible effort to help you.
How much of a deposit do you require to confirm our booking?
To secure all bookings we take a 25% non-refundable deposit.
When is the balance of the final amount we owe due?
The remaining 75% is due the day prior to the function/event. We will issue an invoice at least seven days prior to the due date.
Do you act as an MC and make announcements?
Absolutely. Please let us know prior to the day if you require any MC duties to be provided so we can prepare as much as possible.
Can we visit you at a performance?
Unfortunately not. We respect each of our clients’ privacy and it would be unprofessional to invite people to someone else’s event whom they don’t know.
Do you provide music for Wedding ceremonies?
We often provide the ceremony music, and that’s one of the reasons our sound systems are so compact; if you’re having the ceremony in a separate area, it takes only minutes to move them from one place to another. And processionals, recessionals and other classical pieces sound heavenly through our systems.
If we book you for a certain amount of hours and then decide that night that we’d like you to perform longer, is that a problem?
If you book us for your event we’ll stay for as long as you’d like for a minimal fee.
When do we need to submit our music requests and event details?
Ideally these would be received at least a week prior to the function/event so we can ensure we are prepared and have your music requirements and everything we need.
Our cocktail hour is going to be in a separate room from the main event. Is that a problem?
That’s no problem at all. We often play in facilities in which we have to move the sound system to several different locations during the course of the evening. That’s one of the reasons that our sound systems have been designed to be light and portable.
What if we want to hear a song that’s not on the playlist?
Beyond what you see on the playlist, we have a master music library that contains well over 40,000 songs. So, if you don’t see a particular selection, there’s a good chance that it’s in our library. Or, if you'd like us to use music from your own collection, we can do that but 99% of the time we will have your song.
How much choice do I have in the music selection?
We often perform at weddings where specific types of ethnic music are requested. If there are specific songs you'd like to hear that we don’t have, we’ll gladly get that music to you (as long as it's still available). Or, if you have the music, we can work with your collection.
There are songs that we definitely don’t want played at our wedding. How do we make certain that we won't hear those wretched tunes?
We'll strongly encourage you to give us a "don't play" list of music, and your DJ will absolutely abide by it. You won't hear any unwelcome surprises at your reception.
Do you play guests' requests?
That's completely up to you. If it's okay, we'll play whatever your guests want to hear. If, however, you'd prefer that your DJ not take requests, that's also fine.
I'm concerned about the volume level. How do you effectively control it?
We're very conscious of the fact that no one wants to listen to music at an uncomfortably high volume, and that people have different sensitivity levels. That's why we'll constantly monitor the sound intensity throughout the course of your reception. Our dynamic sound systems allow us to create an environment that's conducive to both dancing and socialising.
What time will the DJ setup?
Depending on the reception venues rules and procedures we setup during the day before any of your guest arrive. The last thing we want is to be lunging gear through your guests and speeches as this is a no no!
What is your policy on consuming alcohol and smoking while DJ’ing?
We will never drink or smoke while entertaining. We are professionals and carry ourselves as such.
Can we use a Microphone for our speeches?
At no extra cost, on request we can provide you with one of our top quality cordless microphones to use for your speeches.
Do you put up any signs or banners?
Absolutely not. We’ll be at your reception to entertain, not to advertise.
What if, due to an emergency, my DJ can't make it to the reception?
In the highly unlikely event that your DJ is unable to perform due to a severe emergency situation, we can assure you that your entertainment will be provided exactly as planned; we have talented, experienced DJ’s on-call 24-hours-a-day just in case this extremely rare situation arises. In the numbers years of doing business, we've never missed a performance.
Are we required to feed the DJ?
That’s your choice. Customarily clients do provide a meal for their DJ.